Student Support Team
What is the Student Support Team?
The Student Support Team helps students who are experiencing challenges get back to thriving by facilitating a coordinated response at both the individual and community level.Ìý
Students may encounter situations during their time at ÃÀÅ®×ö°® where they require additional support. Sometimes it may be sudden, unexpected setbacks, and other times it may be an ongoing challenge that is creating barriers to success and engagement. ÃÀÅ®×ö°® offers a wide range of supports and resources to help students during these times, and the new Student Support Team is here to assist students in navigating these services.Ìý Ìý
The Student Support Team also advises on all matters related to the Code of Student Conduct and offers a supportive case management process.
The key functions of the Student Support Team include:
- Direct Student Support: Practical problem solving, resource and system navigation support for students experiencing non-academic challenges and barriers.
- Holistic case management is a collaborative process involving intake, assessment, planning, and follow-up support. It emphasizes de-escalation and proactive interventions for students experiencing complex, multiple non-academic challenges and barriers impacting academics, behaviour, thriving and success.
- Behavioural Intervention Team (BIT) assessments will be utilized to inform and manage issues related to campus safety and concerns related to the Code of Student Conduct.
- Capacity Building: Through collaboration, consultations, and a community of practice, ensuring a care-first response across campuses.
- Dal Security Halifax - 902-494-4109
- Dal Security Truro -Ìý902-893-4190
- or download theÌýDalSafe app.Ìý
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When to refer
Anyone within ÃÀÅ®×ö°® can make a referral to the Student Support Team when they are concerned about a student. The student may be in distress due to emotional issues, health, family or personal relationships, grades, academic standing, non-academic misconduct or other problems. Ìý
Please submit a (NetID login required) when you first notice that a student appears to be in distress as it is often difficult to determine when a student's problem is serious - and it's better to err on the side of caution. Referring to the Student Support Team when you are concerned about a student does not get the student in trouble, but ensures a coordinated response. We are here to help.
NEW Referral Process
Our team is here to support students. Grounded in our core commitments and a holistic Case Management approach our team aims to provide comprehensive and coordinated support to improve the well-being of the individual student, support their academic success, respond to instances of non-academic misconduct, and contribute to an overall improvement in safety and inclusivity on campus.Ìý
Referrals can be made through the (NetID login required) by students, staff and faculty.Ìý
If this is an emergency please contact Dal Security.
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Submit a referral to the Student Support Team
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Code of Student Conduct
Universities are truly special and diverse communities centred on sharing and discovering knowledge. ÃÀÅ®×ö°® has committed to a living, learning and working environment that is free of discrimination, harassment and violence and is a place also characterized by understanding, respect, trust, openness and fairness. The Code of Student Conduct aims to help students understand expectations for appropriate (non-academic) behaviour on campus and while engaged in ÃÀÅ®×ö°® activities.Ìý
Student life at university can be complex. Harm can occur and have impacts that create barriers to learning and thriving causing students to require additional support.Ìý
We believe that students are responsible for their actions, and we also understand the importance of opportunities for learning, transformation and growth after an incident of misconduct - especially on a university campus.
Members of the university community who have questions or concerns about an experience that may fall under the Code may reach out to the to talk about supports and options. A case manager will meet with you, assess what’s happening, and advise on possible next steps.Ìý
What can I do if I have a student concern?
If you have a concern about a student and you are not a ÃÀÅ®×ö°® student, staff or faculty member you can reach out to the Student Support Team directly at studentsupport@dal.ca.